Privacy statement

Your privacy is important to us, and we ensure that the personal data you share with us will be handled carefully. We would like to explain in this privacy statement how we do that. If, after reading this privacy statement, you still have questions about this policy, please send an email to privacy@on2it.net.

About us

The website you are visiting is owned by ON2IT B.V., a company registered in The Netherlands under the registration number: 11062209.
We are controller for the personal information collected on this website, unless if it is stated otherwise.

What personal data do we process and what for?

Most of the personal information we process is provided to us directly by you for one of the following reasons:

We monitor the visitors of our website via the use of cookies to establish statistics and behaviors of target groups (marketing)

Our website uses cookies from third parties. For additional information, please consult the “Third parties” section.
This consists of the processing of:

  • IP addresses of visitors. However, sole IP addresses of organizations can be recognized, Addresses of Dutch organizations that visit our website are linked to a database that contains company data. It is not shared with third parties.
  • We cannot recognize people who visit a website and our Supplier (SalesFeed) provides no personal data or information.
  • This processing is based upon consent when agreeing to the use of cookies in our cookie banner. This consent can be withdrawn at any time by going to “Cookies preferences” and disabling the use of cookies.
  • The retention of the data shall be no longer than thirty (30) business days in order to leave enough time to analyze the trends and behaviors of our target groups on our website.

In principle, no personal data is processed in these regards.

You can prevent the storage of cookies through a corresponding setting in your browser software; however, this may result in you not being able to use the full scope of all the functions of our website. We provided links to instructions in the “About Cookies” section.

We take care of your request for more information made via the contact form of our website or via a call to our sales team

This consists of the processing of:

  • Name, Surname and Company for which you work to be able to identify you and your company’s need.
  • Email address and Telephone number to be able to contact you

And any additional information concerning your request towards our sales team to be able to provide you with the most relevant service fitting your needs.

This processing is based upon consent and the retention of the data shall be no longer than seven (7) business days in order to leave enough time to our sales team to prepare and contact you properly.

We handle your registration to events (trainings, workshops, etc.) for which you have signed up for

This consists of the processing of:

  • Name, Surname and Company for which you work to be able to identify you and your company’s need.
  • Email address and Telephone number to be able to contact you.

We may process additional information that you would have provided to us in order to prepare the event accordingly to your expectations. This might include professional and educational experiences for trainings and workshops, dietary information for catering services. When such events occurred, you will be provided with an additional request regarding this information and your approval to use it.

This processing is based upon consent and the retention of the data shall be no longer than thirty (30) business days after the effective date of the event in order to leave enough time to our team of professional services to prepare the event and perform proper follow-ups with participants.

We need to be able to contact you to provide you with services included in our agreement or that you have expressly requested

This consists of the processing of:

  • Name, Surname and Company for which you work to be able to identify you and your company’s need.
  • Email address and Telephone number to be able to contact you.
  • Location data about your office or the location of your assets to be able to provide you with agreed services such as, e.g. an on-site intervention.
  • IP addresses to be able to provide you the most-suitable services and support.

We may process additional information that would be deemed necessary to provide you with services. All personal data to be processed to provide our services is listed in a Data processing agreement signed with our Service Agreements.

This processing is based upon the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

The retention of the data shall be determined by the data processing agreement signed between ON2IT and you.

We inform you about changes or updates of our services already purchased

This consists of the processing of:

  • Name, Surname and Company for which you work to be able to identify you and your company’s need.
  • Email address and Telephone number to be able to contact you.
  • Location data about your office or the location of your assets to be able to provide you with agreed services such as, e.g. an on-site intervention.
  • IP addresses to be able to provide you the most-suitable services and support.

We may process additional information that would be deemed necessary to provide you with services. All personal data to be processed to provide our services is listed in a Data processing agreement signed with our Service Agreements.

This processing is based upon the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.

The retention of the data shall be determined by the data processing agreement signed between ON2IT and you.

We send you newsletters and other emails for which you signed up. You can unsubscribe at any time via an unsubscribe link at the bottom of every email

This consists of the processing of:

  • Name, Surname and Company for which you work to be able to identify you and your company’s need.
  • Email address to be able to contact you.

And any additional information concerning your request towards our sales team to be able to provide you with the most relevant service fitting your needs.
This processing is based upon consent and the retention of the data shall be no longer than seven (7) business days in order to leave enough time to our sales team to prepare and contract you properly.

Sharing personal data with third parties

We only share your personal data with third parties if this is necessary and in a transparent manner. When it comes to entering into an agreement with ON2IT, we will sign a data processing agreement listing our current processors and potential transfers to companies outside the European Economic Area.

We take all measures to guarantee the same level of protection and to safeguard the confidentiality of your data. As such, we also data processing agreements with companies that process your data for us for which we act as a controller.

Concerning our Website, we make use of suppliers to process personal data on our behalf. We also entered into data processing agreements with our 3 suppliers.

Suppliers

As of this date, we make use of 3 Suppliers for our website: Google Analytics, SalesFeed and MailChimp.

Google Analytics

We use Google Analytics, a web analysis service offered by Google, Inc.
Google Analytics uses cookies to analyze the interaction of visitors with our website. Cookies are small text files that are stored locally on your computer by your browser.
The information generated by a cookie regarding the use of our website is sent to Google in an anonymized manner.
To ensure that the use of Google Analytics safeguards your rights and our compliance to the General Data Protection Regulation (GDPR), we have taken the following measures.

  • We have entered into a processor’s agreement with Google.
  • The data collected are encrypted and processed anonymously.
  • The option ‘share data’ with Google is disabled and is not active.
  • The Google Analytics cookies are not used in combination with other Google services.

SalesFeed

The software from SalesFeed generates statistics about the origin and behavior of our target groups. To do this, the SalesFeed software processes the IP addresses of visitors.

IP addresses from a part of the Dutch organizations that visit our website are linked to a database that contains company data. Organizational information registered as a result of these organizations’ visits to our website is not shared with third parties.

SalesFeed can recognize which companies visit our website. SalesFeed cannot recognize people who visit a website and SalesFeed provides no personal data or information.

Based on the periodical SalesFeed reports with enriched visitor data, ON2IT can contact the relevant organizations.

Mailchimp

We use Mailchimp to send emails. If you register for the newsletter or for a training, workshop or event, you will receive emails from us with the requested information.

Within Mailchimp, only your name, email address and company name are stored. Other information that you have entered via a form on our website is not stored or used within Mailchimp.

In each email communication, you have the opportunity to opt out of specific emails, or for all email communication from ON2IT. In you select the last option, you will no longer receive emails from us unless you are a customer of ours. In that case, you will only receive the necessary communication.

Security of your personal data ensured by IT Security experts

As you may expect of an IT security company, we take the protection of your data seriously and we take suitable measures to prevent misuse, loss, unauthorized access, undesirable disclosure and unauthorized modification of your data.

We have taken the following measures to secure your personal data:

  • The servers and devices of our employees are equipped with up-to-date security software such as a virus scanner and firewall.
  • We only transmit your data through secured internet connections (TLS, previously SSL).
  • Access to personal data is protected with two-factor authentication.
  • Access to personal data from mobile devices is limited and is actively monitored.
  • Access to personal data is restricted and ON2IT employees who have access to personal data are trained to handle (personal) data with care.

Your data, your call – Making a request to access your data

Regarding your data, you have a certain number of rights such as:

  • The right to obtain information about what personal data ON2IT holds and how this data is processed;
  • The right to rectify any inaccuracy in your personal data;
  • The right to erase your personal data from our databases;
  • The right to restrict the processing of your personal data;
  • The right to transfer your personal data to a third party;
  • The right to object to direct marketing, including the profiling linked to direct marketing;
  • The right to object to certain types of processing in special situations; and
  • The right to have a human intervention in entirely automated decisions (including profiling) which produce legal effects or significantly affect individuals.

To do so, you can make a request:

  • Sending an email to: privacy@on2it.net
  • In writing to:
    ON2IT B.V. – Privacy & Data protection office
    Hogeweg 35
    5301 LJ Zaltbommel
    Netherlands
  • In addition, ON2IT’s offices, programs, contact centers (Valid when SOC 24/7 is ON) and employees are required to direct privacy-related enquiries to the ON2IT Privacy & Data protection office in a timely manner.

We will respond to requests within thirty (30) calendar days of the date the request is clearly understood by our company. This means that if the request is unclear, imprecise or unreasonable, we will ask you to clarify what sort of personal information you are requesting and where you expect this information to be found. Once this is sorted, the 30 days period will start.

In the event of a request, we might require you to confirm that any information you provide us for the request is correct. Generally, it consists of confirming that you are requesting your own personal information and to some extent, confirming your identity in the event of sensitive personal data.

We expect requests at reasonable intervals and might charge a fee based on administrative costs for additional copies or repetitive requests.

If the Request is too complex to allow a response within 30 calendar days, ON2IT will provide the individual with an estimate of when a response will be provided. This extension may not be longer than 90 calendar days.

Cookies

A cookie is a small text file that is stored locally upon the first visit to a website via the browser of your computer, tablet or smartphone. We use four types of cookies.

  1. Necessary cookies have a purely technical function. They ensure that our website works as intended.
  2. Statistical cookies collect anonymized data about the use of our website, and they help us optimize the site. An example of this type of cookie is the LinkedIn conversion pixel, which enables us to measure whether persons have arrived at our website via our advertisements on LinkedIn. Such pixels are never used to collect privacy-sensitive information.
  3. Preference cookies help to remember preferred settings (such as preferred language).
  4. Finally, we place marketing cookies that track your surfing behavior.

Cookies from embedded content originating from social media sites such as LinkedIn and YouTube also fall in this last category. At your first visit to our website, we have informed you about these cookies and we have requested your approval for their placement.

Disabling cookies

It is possible with virtually all browsers to disable the option to save website cookies. Below you will find links for each browser with information about how you can do this:

Through your browser settings, it is also possible to delete all information that has been previously stored.

If you choose to disable cookies entirely, you will no longer be able to make use of all the functionalities of the ON2IT website and certain content will no longer be displayed as a result. Consequently, the experience of the site may be disappointing.

Changes in the privacy and cookie policy

We thrive in expanding our activities and practices and always consider Privacy as inseparable principle from Security. Therefore, we might expand or modify our Privacy notice and Cookie policy. Therefore, you may always view this page to see if changes have been implemented. If these changes are substantial, we will ensure that they are communicated on this page in a clear and noticeable manner. In addition, we may notify you of this via email (with your consent beforehand!).

You are currently reading Version 2.0 of the ON2IT Privacy Notice, which was published on February 1, 2020.

Questions or comments?

If you would like to respond to our privacy notice or suggest us changes, you are always welcomed to contact us via email at: privacy@on2it.net

Or via Telephone at: +31 (0)88-2266200